saab car seen side on over a red background
Flower Power logo

Marketing and Branding insights from our floral-shirted founder.

HOW SAAB LOST ITS SOUL AND WHY THAT MATTERS TO EVERY BRAND

Flower Power logo

Marketing and Branding insights from our floral-shirted founder.

HOW SAAB LOST ITS SOUL AND WHY THAT MATTERS TO EVERY BRAND

If you ask me…
Saab Automobile was always a left-field choice in an increasingly homogenised market. The Swedish manufacturer that proudly claimed its cars were ‘born from jets’ didn’t really have customers, more a devoted following of enthusiasts. Myself included.

If I were to ever to map out my automotive timeline, no fewer than seven Saabs would feature. If Saab were still making cars today, would I still be driving one? Probably. Saab’s demise in 2011 was a sad day, not just for loyalists like me, but for the car industry at large.

A marketer’s dream – on paper
Saab’s exit stage left offers a lesson that still resonates in today’s marketing landscape. Here was a brand that was undeniably different — quirky, distinctive and rich with storytelling potential. In many ways, it should have been a marketer’s dream; a unique identity, clear USPs and a legacy rooted in innovation.

Saab’s innovations consistently pushed boundaries in safety, turbocharging and driver comfort. The brand was relentlessly focused on protecting occupants, engineered turbo systems that delivered rapid mid-range acceleration (often outperforming rivals including Porsche) and designed interiors that ensured drivers finished long journeys feeling as refreshed as pilots stepping out of a Saab cockpit.

When a brand becomes a tribe
There’s a point where a brand stops simply serving customers and starts gathering believers. Saab reached that threshold. It wasn’t just a product choice; it was a signal of identity, a shared mindset among those who valued its unconventionality. What emerged wasn’t a customer base, but a tribe bound by common attitudes and quiet defiance of the mainstream.

This sense of belonging didn’t happen by accident. Saab’s communications didn’t just promote features — they reinforced a worldview. Marketing became less about persuasion and more about affirmation, giving its audience a language and platform to express what the brand stood for.

Saab exemplified what’s known as ‘oppositional loyalty’. Its advocates didn’t just prefer Saab, they defined themselves, in part, by what Saab was not. In resisting the conventions of rival brands, they deepened their own connection to it. The brand’s meaning was continuously shaped and strengthened by this shared stance.

The cost of losing your identity
Every brand must understand who they are, who they are not, and what they will never become. True brand strength lies in meaning — building something that resonates deeply and consistently with the right audience. That means uncovering legacy, defining values and expressing a personality that feels authentic, not manufactured.

Saab began to blur those lines. Under the ownership of General Motors (GM), platform sharing and scale efficiencies made commercial sense, but they also diluted what made a Saab, a Saab. The result? Products that felt increasingly indistinct in a market that rewards clarity of identity. The irony is that deep down Saab never lost its independent spirit under GM, which is why it was such a bad fit.

When vision disappears, so does the brand
Saab lost its way. The marketing failed to consistently articulate what the car truly meant, why it existed, and who it was for. Devotees of the brand either moved away or held onto their ‘pre-GM’ models. Ultimately, Saab failed to find enough appeal to attract the significant number of new customers it needed.

Without vision from GM’s leadership, the brand drifted, losing its reason to exist. Of course, the story isn’t one-dimensional — external pressures, financial realities, and timing all played their part. But even so, when the core narrative weakens, recovery becomes exponentially harder, as witnessed by Victor Muller’s brave attempt to save Saab post GM.

Lessons for today’s automotive marketers
Discovering brand legacy, incorporating a set of values and communicating a unique personality are all vital for the foundation of responsible brand management. In a category racing toward sameness, distinctiveness isn’t a luxury for OEM’s today, it’s a matter of survival.

The key lesson from Saab for brands is simple: know what you stand for, know who it’s for and protect it relentlessly.

Someone else once said

“Besides, who buys Saabs anyway??”

Anonymous General Motors executive

Have you ever thought?

That your customers are your best sales people.

Flower Power brings automotive marketing out of the shade – a bit of common sense, a splash of colour and plenty of growth. If this resonates, please subscribe to Drive. And if you’d like to explore how I could help your business, please get in touch.

Until next time…
Phil Westwood
Creative Director, Greensquare

phil westwood

About Phil
Phil is the founder of Greensquare. Through strategy, writing, design and broadcasting, Phil helps senior management teams and business owners define their business goals, draft individual marketing plans and bring them to life through engaging, relevant and memorable brand experiences.
Schedule a chat with me: phil@gsbd.co.uk

LET'S START AN
INCREDIBLE JOURNEY Rotating Image

From strategy to creative expression, we design brand experiences that activate awareness and elevate sales.

Greensquare is a registered company in England.
© Greensquare 2024.
“Greensquare” and “Green Square” are the registered trademarks of Greensquare Brand Design Limited. All rights reserved.
Privacy Policy  Sitemap  DBA Member

Greensquare Brand Design Ltd
1745 Warwick Road
Knowle, Solihull
West Midlands B93 0LX
Find us on Google Maps

Greensquare InstagramGreensquare LinkedInGreensquare YouTube

Subscribe to Drive
General enquiries: hello@gsbd.co.uk
New business: phil@gsbd.co.uk